PRIVACY POLICY

Logspeak respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://logspeak.com and use our language learning services.

By accessing or using Logspeak, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

When you create an account, contact us, book a lesson, or make a purchase, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Language preferences
  • Country of residence
  • Profile information
  • Communication history with tutors or support

Payments made through Logspeak are processed by third-party payment providers, including Stripe.

Logspeak does not store complete credit or debit card numbers. We may retain limited transaction information, such as:

  • Payment date
  • Amount paid
  • Payment status
  • Invoice or transaction identifiers

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Pages visited
  • Website usage statistics
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide and manage our services.
  • Schedule and deliver lessons.
  • Process payments.
  • Communicate with students and tutors.
  • Respond to customer support requests.
  • Improve our website and services.
  • Prevent fraud and unauthorized activity.
  • Comply with legal obligations.
  • Send administrative updates and service announcements.

With your consent, we may also send promotional emails regarding new services, offers, and events.

3. Cookies

Logspeak uses cookies and similar technologies to:

  • Maintain user sessions.
  • Remember preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Enhance user experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing Your Information

Logspeak does not sell or rent your personal information.

We may share your information with trusted third parties when necessary to operate our services, including:

  • Payment processors (e.g., Stripe).
  • Cloud hosting providers.
  • Scheduling providers.
  • Video conferencing providers.
  • Analytics providers.
  • Customer support tools.

These providers are authorized to process information only as necessary to provide their services.

5. International Data Transfers

Logspeak serves users worldwide. Your information may be processed or stored in countries outside your own country, including jurisdictions where our service providers operate.

By using Logspeak, you consent to the transfer, storage, and processing of your information internationally.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services.
  • Maintain user accounts.
  • Fulfill contractual obligations.
  • Resolve disputes.
  • Comply with legal requirements.
  • Enforce our Terms of Service.

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

7. Security

Logspeak implements reasonable administrative, technical, and organizational measures designed to protect your information.

However, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

8. Children's Privacy

Logspeak is not intended for children under the age of 13 without parental consent.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

Parents or legal guardians who believe their child has provided information to Logspeak may contact us at any time.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Restrict or object to certain processing activities.
  • Withdraw consent where applicable.
  • Request a copy of your personal information.

To exercise these rights, please contact us using the information provided below.

 

10. GDPR Compliance

For users located in the European Economic Area (EEA), United Kingdom, or Switzerland, Logspeak processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Our legal bases for processing include:

  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • User consent.

11. Third-Party Services

Logspeak may use third-party providers, including but not limited to:

  • Stripe (payment processing)
  • Calendly or scheduling tools
  • Supabase (database services)
  • Hosting providers
  • Video conferencing platforms
  • Analytics services

These third-party services maintain their own privacy policies, and Logspeak is not responsible for their practices.

12. External Links

Our website may contain links to third-party websites.

Logspeak is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any website they visit. 

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date. Continued use of Logspeak following the publication of changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

By using Logspeak, you acknowledge that you have read and understood this Privacy Policy.